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Zoho Doubles Customer Count in 5 Months, Racing Google Apps to 1 Million User Mark

Mon, 05 Mar 2007 17:20:00 -0400

When I first met Raju Vegesna at the Office 2.0 conference last October, Zoho had just passed the 100,000 user mark. Less than 5 months later, Raju says they're closing in on 200,000.

While Nielsen/NetRating (PDF) claims that Google has a 92% share of the web-based productivity apps market, Raju points out that Zoho and ThinkFree together attract as many unique visitors as Google Docs and Spreadsheet. (See Ismael Ghalimi's elaboration on the user count discrepancy.) 432,156 users visited Google Docs last December; that's 3% fewer than in October. Zoho, on the other hand, has undergone rapid growth (as CEO Sridhar Vembu puts it, "we try harder") - and hopes to beat Google to the 1 million user goal.

By the way, when Raju and I were introduced, a colleague of his described him as Zoho's PR strategist. I just found out that in addition to attracting favorable coverage in every possible media outlet, he was also in charge of company's data center infrastructure. (Raju recently managed to offload this responsibility.) He insists it wasn't as much work as it sounds, because Zoho's apps run on a self-healing grid that's attached to a pool of standby servers. If any application server dies, the appropriate code will automatically be deployed on one of the standby machines. The failed hardware can be swapped out whenever someone has time. As for customer data, everything is replicated three times and backed up offsite.

(Zoho's Rackable servers are colo-ed at Savvis and Equinix. They're in the process of migrating from 32 bit to 64 bit machines with dual core Intel Woodcrest processors and 8 to 16 GB of RAM. The new machines arrived last week, but won't be deployed until late March. As Google's recent hard drive study shows, a longer burn-in period can help weed out faulty hardware.)

Zoho's HR processes are similarly efficient. Adventnet, Zoho's parent company, has 600 employees (and counting). Whenever a new Zoho product is conceived, a dedicated team of 2-6 developers is allocated to the project. Having rapid access to talent gives Zoho a tremendous competitive advantage. Forget Google Office; the loooong list of ideas and partnerships that Zoho's in the process of implementing might coalesce into Zoho Life: single sign on access to an ever growing suite of fully integrated web apps that do... everything.

Keep an eye on Zoho; they're setting the standards for delivering a seamless SaaS experience. And sign up for an account if you don't already have one. Lastly, stay tuned. They've got some big announcements on the way.

This is why hosting companies have to remain vigilant about every sign up they get. Unfortunately, this is why you may also have to provide additional info upon signup, which could extend your signup process from a few minutes to a couple of days. For your own safety though...

Web Designing Companies in New York

Mon, 18 Dec 2006 12:04:50 +0000
Web Designing Companies in New York
There are a lot of web designing companies in New York which can provide web solutions for your business. This article focuses on some of the reliable web designing companies in New York.
10e20 Web Design - a Web Designing Company in New York
10E20 Web Design (www.10e20webdesign.com) is a professional web ...]

Server resources also come into play when it comes to blog hosting. Just in case your article gets dugg on digg.com or hyped up on any of the other big social news and link sharing sites, can your web site take the punch in traffic? This is something you should discuss one on one with your web host - but it most cases (unless the host isn’t that established) you should be OK in this department too. If using WordPress there are also addons that will make sudden growths in popularity more bearable, such as the WP-Cache addon.

To answer all these questions, we recommend that you check out web host reviews, user feedback and tests sites already running with the company you have in mind (important for checking speed).

Information on your most popular pages should lead you to quickly creating more pages based on the popular topics and content contained in those pages that your prospects love most. The next thing to do is to link to your new pages from your older popular pages. This single step will translate to your visitors spending more time on your site. Research has proved beyond any doubt that the longer your prospects spend on your site, the more profitable they will end up being to you.

Web Log Analysis

Fri, 14 Mar 2008 20:49:59 GMT
How many visitors to your site experience an incorrect or invalid URL? Perhaps you have links on your website to a page that no longer exists. Reviewing the number of "page not found" listings in your web logs will help discern if you have any pages that are not accessible to your visitors.

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